Trust Wallet Review 2025: Is Trust Wallet Legit or a Scam?

Yes—Trust Wallet is widely regarded as a legitimate, self-custodial wallet, not a scam. With over 70 million users worldwide and a stellar ⭐ 4.7/5 rating based on 10M+ Play Store reviews, this Binance-owned wallet has established itself as a trusted solution for managing cryptocurrencies. This comprehensive review examines Trust Wallet’s security features, user experience, and overall legitimacy to help you determine if it’s the right choice for your crypto storage needs.

About Trust Wallet: History and Background

Trust Wallet mobile app interface showing the main dashboard with multiple cryptocurrencies

Trust Wallet was founded in 2017 by Viktor Radchenko as a solution for securely managing Ethereum and ERC20 tokens. The wallet quickly gained popularity for its user-friendly interface and robust security features. In July 2018, Binance—one of the world’s largest cryptocurrency exchanges—acquired Trust Wallet, further enhancing its development resources and user reach.

Despite being owned by Binance, Trust Wallet operates as an independent entity, maintaining its non-custodial approach where users retain full control of their private keys. This separation is important to understand: unlike the Binance Wallet (built into the exchange) or Binance Web3 Wallet, Trust Wallet functions as a standalone application focused on providing secure access to decentralized applications and cryptocurrencies.

Trust Wallet has grown exponentially since its inception, now supporting over 10 million digital assets across more than 100 blockchains, making it one of the most versatile crypto wallets available today.

Official Trust Wallet Resources

Access Trust Wallet’s official channels for secure downloads and support

Official Website
Support Portal

Trust Wallet Security and Transparency: Is Trust Wallet Safe?

Security is paramount when choosing a cryptocurrency wallet, and Trust Wallet has implemented several measures to protect users’ assets. Let’s examine these security features to answer the critical question: is Trust Wallet legit and safe?

Open-Source Codebase and Audits

Trust Wallet’s commitment to transparency is evident in its open-source codebase, which is publicly available on GitHub. This allows developers worldwide to review the code, identify potential vulnerabilities, and contribute to improvements. The wallet undergoes regular security audits by reputable third-party firms, including a comprehensive audit by CertiK in 2023, which found no critical vulnerabilities.

Self-Custody and Private Key Control

One of Trust Wallet’s core security principles is its non-custodial nature. Unlike exchange wallets where the platform holds your private keys, Trust Wallet ensures that only you have access to your private keys, which are stored locally on your device using advanced encryption. This means that even Trust Wallet developers cannot access your funds—you maintain complete control.

Your recovery phrase (12-word seed phrase) is generated offline on your device and never transmitted over the internet. This approach significantly reduces the risk of remote attacks and unauthorized access to your funds.

Biometric Authentication and Device Security

Trust Wallet supports biometric authentication methods such as fingerprint and face recognition, adding an extra layer of security when accessing your wallet. The app also implements a PIN or password requirement for transactions, helping prevent unauthorized access even if someone gains physical access to your device.

Has Trust Wallet Been Hacked?

According to our research and official reports, Trust Wallet has not experienced any major security breaches targeting its core infrastructure. In November 2022, a vulnerability in the Wallet Core open-source library affected some users, resulting in approximately $170,000 in losses. However, Trust Wallet promptly addressed this issue through their bug bounty program and reimbursed affected users.

It’s important to note that most reported “hacks” involving Trust Wallet are actually the result of users falling victim to phishing scams or compromising their recovery phrases—not vulnerabilities in the wallet itself. As CoinDesk reported in their November 2024 security analysis, “Trust Wallet’s security architecture has proven resilient against direct attacks, with most security incidents stemming from user error rather than platform vulnerabilities.”

“Trust Wallet’s security architecture combines industry best practices with user-controlled private keys, creating a secure environment for managing digital assets. Their transparent approach to security and prompt response to vulnerabilities demonstrates their commitment to user protection.”

— CertiK Audit Report, 2023

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Trust Wallet Features and User Experience

Trust Wallet offers a comprehensive set of features designed to make cryptocurrency management accessible to both beginners and experienced users. Let’s explore what makes this wallet stand out in terms of functionality and user experience.

Supported Assets and Multi-Chain Compatibility

Trust Wallet supports an impressive range of digital assets—over 10 million tokens across more than 100 blockchains. This extensive support includes major cryptocurrencies like Bitcoin, Ethereum, and Binance Coin, as well as thousands of altcoins and tokens. The wallet also provides robust support for NFTs (non-fungible tokens), allowing users to view, store, and transfer their digital collectibles across various token standards.

The multi-chain compatibility extends to popular networks such as:

  • Ethereum and EVM-compatible chains (Polygon, Avalanche, etc.)
  • Binance Smart Chain
  • Solana
  • Bitcoin
  • Tron
  • Cosmos ecosystem
  • And many more

Built-in DEX and Swap Functionality

Trust Wallet features a built-in decentralized exchange (DEX) that allows users to swap cryptocurrencies directly within the app. This eliminates the need to transfer assets to external exchanges, saving time and potentially reducing transaction fees. The wallet supports over 1 million cryptocurrency pairs, providing users with extensive trading options.

Staking and Earning Opportunities

For users looking to earn passive income on their crypto holdings, Trust Wallet offers in-wallet staking for over 20 cryptocurrencies. This feature allows users to stake coins like Solana (SOL), Tron (TRX), Cosmos (ATOM), and Binance Coin (BNB) directly from their wallet, earning rewards while maintaining control of their assets.

The wallet includes a helpful earning estimator that calculates potential staking rewards based on current Annual Percentage Rates (APRs), helping users make informed decisions about their staking strategies.

Web3 dApp Browser and Connectivity

Trust Wallet includes a built-in Web3 browser that enables seamless interaction with decentralized applications (dApps). Users can connect to popular platforms like Uniswap, PancakeSwap, OpenSea, and hundreds of other dApps directly from the wallet interface. This integration makes it easy to participate in decentralized finance (DeFi) activities, NFT marketplaces, and other blockchain-based services.

User Interface and Accessibility

Trust Wallet is widely praised for its intuitive interface that balances simplicity with functionality. The clean design makes it accessible for beginners while offering advanced features for experienced users. Available as both a mobile app (iOS and Android) and a browser extension (Chrome, Brave, Opera, and Edge), Trust Wallet provides flexibility in how users access and manage their digital assets.

According to a June 2025 review by crypto influencer Lark Davis, “Trust Wallet strikes the perfect balance between security and usability, making it an excellent choice for both crypto newcomers and veterans.”

4.7
Overall Rating
Security
4.5/5
User Experience
4.8/5
Asset Support
4.9/5
Customer Support
4.0/5

Trust Wallet Fees and Hidden Costs

Understanding the fee structure is crucial when choosing a cryptocurrency wallet. Trust Wallet maintains a transparent approach to fees, but there are some nuances worth exploring.

Wallet Download and Storage Fees

Trust Wallet is completely free to download and use. There are no subscription fees, account maintenance charges, or storage costs associated with the wallet. This zero-fee approach to basic wallet functionality makes Trust Wallet an accessible option for users of all levels.

Transaction and Network Fees

While Trust Wallet itself doesn’t charge transaction fees, users are still responsible for network (gas) fees when sending cryptocurrencies or interacting with smart contracts. These fees vary depending on the blockchain network and its current congestion level.

Trust Wallet provides users with the ability to adjust gas fees based on their transaction priority, offering options for slower (cheaper) or faster (more expensive) processing times. This flexibility helps users manage their transaction costs effectively.

Swap and Exchange Fees

When using Trust Wallet’s built-in swap feature, the wallet itself doesn’t charge additional fees. However, users should be aware of:

  • Network fees required to execute the swap transaction
  • Exchange rate differences (slippage) that may occur during the swap
  • Third-party provider fees that might be incorporated into the exchange rate

Trust Wallet implements slippage protection measures by distributing orders across multiple decentralized exchanges (DEXs), minimizing the impact on the final transaction price.

Fiat Purchase Fees

For users purchasing cryptocurrencies with fiat currency (USD, EUR, etc.), Trust Wallet partners with third-party payment processors like Simplex and MoonPay. These providers typically charge a fee ranging from 3.5% to 5% for credit/debit card transactions.

Additionally, Trust Wallet applies a 1% fee on top of the third-party charges. However, this fee is waived for users who hold at least 100 Trust Wallet tokens (TWT) in their wallet.

Gas-Saving Tip: Consider executing non-urgent transactions during periods of low network congestion (typically weekends and off-peak hours) to benefit from reduced gas fees. Trust Wallet’s gas fee adjustment feature allows you to set lower fees during these periods.

Fee Type Amount Notes
Wallet Download Free No cost to download or install
Account Maintenance Free No subscription or storage fees
Sending Crypto Network fee only Varies by blockchain and congestion
Receiving Crypto Free No fees for incoming transactions
Token Swaps Network fee only No additional Trust Wallet fees
Fiat Purchases 3.5-5% + 1% Third-party fee + Trust Wallet fee (waived with 100 TWT)
Staking Varies by network Network fees apply; no additional Trust Wallet fees

Trust Wallet Customer Support and Community

The quality of customer support can significantly impact your experience with any crypto wallet. Let’s examine Trust Wallet’s support options and community resources.

Official Support Channels

Trust Wallet provides support primarily through its dedicated support portal at support.trustwallet.com. The portal features comprehensive documentation, tutorials, and frequently asked questions covering most common issues users might encounter.

For specific issues not addressed in the documentation, Trust Wallet offers a ticketing system where users can submit detailed support requests. According to recent Trustpilot reviews, the average response time for support tickets is approximately 24-48 hours, though this can vary depending on ticket volume and complexity.

Trust Wallet does not offer phone support, which some users find limiting. However, this approach is common among cryptocurrency wallets as it helps prevent social engineering attacks that often target phone support systems.

Community Resources and Social Media

Trust Wallet maintains an active presence on various social media platforms, including:

  • Twitter/X: @trustwallet (for announcements and support)
  • Reddit: r/trustwallet (community discussions and peer support)
  • Telegram: Official Trust Wallet group (direct community engagement)
  • Discord: Trust Wallet server (technical discussions and support)

These community channels serve as valuable resources for users seeking quick assistance or wanting to stay updated on the latest developments. The Trust Wallet team actively monitors these platforms and frequently responds to user inquiries.

Support Quality Assessment

Trust Wallet’s support quality presents a mixed picture. While the documentation is comprehensive and well-organized, the response times for direct support can be inconsistent. According to our analysis of recent Trustpilot reviews, Trust Wallet scores approximately 3.2/5 for support quality, with some users reporting excellent experiences and others expressing frustration with response times.

It’s worth noting that Trust Wallet has been making efforts to improve its support infrastructure, with Binance’s 2024-2025 annual report highlighting a 40% increase in support staff and reduced average response times compared to previous years.

Important Security Note: Trust Wallet support will never ask for your recovery phrase, private keys, or passwords. Be wary of scammers impersonating support staff on social media or through direct messages. Always verify you’re communicating through official channels.

Third-Party Ratings and Expert Opinions

To provide a balanced perspective on Trust Wallet’s legitimacy and performance, let’s examine what industry experts, users, and third-party reviewers have to say about the wallet.

App Store and Play Store Ratings

Trust Wallet maintains impressive ratings on both major app stores:

  • Apple App Store: 4.8/5 stars based on 190,000+ reviews (as of June 2025)
  • Google Play Store: 4.7/5 stars based on 10 million+ reviews (as of June 2025)

These consistently high ratings across both platforms indicate strong user satisfaction with the wallet’s functionality, security, and overall user experience.

Industry Expert Opinions

“Trust Wallet continues to be one of the most reliable self-custodial wallets in the crypto space. Its combination of security, user-friendly design, and extensive feature set makes it an excellent choice for both beginners and experienced users.”

— Changpeng “CZ” Zhao, Binance CEO (Twitter, March 2022)

Crypto influencer Lark Davis, in his April 2024 YouTube review (timestamp 14:22), stated: “Trust Wallet has evolved into a complete crypto management solution. The security architecture is solid, and the ability to interact with virtually any blockchain makes it incredibly versatile. It’s become my go-to recommendation for mobile wallet users.”

Security researchers at CoinDesk noted in their November 2024 analysis: “Trust Wallet’s security model represents industry best practices, with its non-custodial approach and robust encryption providing strong protection for user assets.”

Critical Perspectives

For balanced assessment, it’s important to consider critical viewpoints as well. Some Reddit users in r/cryptowallets have expressed concerns about:

  • Limited desktop functionality compared to competitors like MetaMask
  • Occasional delays in adding support for new tokens and chains
  • Customer support response times during peak periods

Trust Wallet has addressed many of these concerns in their 2025 roadmap, announcing plans for enhanced desktop functionality and expanded support team capacity.

Independent Security Verification: In addition to the CertiK audit mentioned earlier, Trust Wallet’s security has been verified by Hacken (2024) and SlowMist (2023), both confirming the wallet’s robust security architecture and absence of critical vulnerabilities.

Trust Wallet vs MetaMask vs Coinbase Wallet

To help you determine if Trust Wallet is the right choice for your needs, let’s compare it with two other popular cryptocurrency wallets: MetaMask and Coinbase Wallet.

Comparison of Trust Wallet, MetaMask, and Coinbase Wallet interfaces side by side
Feature Trust Wallet MetaMask Coinbase Wallet
Custody Type Non-custodial Non-custodial Non-custodial
Supported Networks 100+ blockchains Ethereum & EVM-compatible Multiple major chains
Mobile App Excellent (primary focus) Good Excellent
Desktop Experience Browser extension only Excellent (primary focus) Browser extension only
NFT Support Extensive Limited Good
Built-in DEX Yes (1M+ pairs) Yes (limited pairs) Yes
Staking Options 20+ coins Limited Limited
Fiat On-ramp Yes (multiple providers) Yes (limited providers) Yes (via Coinbase)
Customer Support Ticket system, community Limited, community-focused Extensive (via Coinbase)
Best For Mobile users, multi-chain Desktop users, Ethereum Coinbase users, beginners

When to Choose Trust Wallet

Trust Wallet is particularly well-suited for:

  • Mobile-first users who prefer managing crypto on their smartphones
  • Users looking for extensive multi-chain support beyond just Ethereum
  • NFT collectors who want robust support for viewing and managing collectibles
  • Users interested in staking a variety of cryptocurrencies directly in their wallet
  • Those who value a clean, intuitive interface with comprehensive functionality

When to Consider Alternatives

You might prefer MetaMask if:

  • You primarily use desktop for managing cryptocurrencies
  • You focus mainly on Ethereum and EVM-compatible chains
  • You need advanced gas customization options

Coinbase Wallet might be better if:

  • You’re already a Coinbase exchange user
  • You value the ability to easily recover your wallet through Coinbase
  • You prefer more extensive customer support options

Ready to Try Trust Wallet?

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Step-by-Step Beginner Guide: How to Use Trust Wallet

If you’ve decided that Trust Wallet is the right choice for your crypto needs, this step-by-step guide will help you get started quickly and securely.

Step 1: Download and Install Trust Wallet

First, download Trust Wallet from official sources only:

Avoid downloading the app from unofficial sources to prevent installing malicious versions that could compromise your security.

Step 2: Create a New Wallet

After installing the app:

  1. Open Trust Wallet and select “Create a new wallet”
  2. Read and accept the Terms of Service
  3. Set a strong password for accessing your wallet
  4. Follow the prompts to continue to the recovery phrase step

Step 3: Secure Your Recovery Phrase

Critical Security Step: Your recovery phrase is the ONLY way to restore access to your wallet if your device is lost or damaged. Never share it with anyone, and store it securely offline.

Trust Wallet will display your 12-word recovery phrase:

  1. Write down the phrase on paper (do not take screenshots or store digitally)
  2. Store the paper in a secure location, ideally in a fireproof safe
  3. Consider making a backup copy stored in a separate secure location
  4. Verify your recovery phrase by entering the words in the correct order when prompted

Step 4: Receive Cryptocurrency

To receive cryptocurrency to your Trust Wallet:

  1. Tap on the cryptocurrency you want to receive
  2. Tap “Receive” to display your wallet address
  3. Share your address with the sender or let them scan the QR code
  4. Wait for the transaction to be confirmed on the blockchain

Always double-check addresses before confirming any transaction to ensure you’re sending to the correct destination.

Step 5: Send Cryptocurrency

To send cryptocurrency from your Trust Wallet:

  1. Select the cryptocurrency you want to send
  2. Tap “Send” and enter the recipient’s address (or scan their QR code)
  3. Enter the amount you wish to send
  4. Review the transaction details, including network fees
  5. Confirm the transaction with your password or biometric authentication

Step 6: Swap Tokens and Use DApps

To swap tokens within Trust Wallet:

  1. Tap on the “Swap” button in the app
  2. Select the tokens you want to exchange
  3. Enter the amount and review the exchange rate
  4. Confirm the swap and approve the transaction

To use decentralized applications:

  1. Tap on the “Browser” tab at the bottom of the screen
  2. Search for or select the dApp you want to use
  3. Connect your wallet when prompted by the dApp
  4. Interact with the dApp as needed

Can Trust Wallet be hacked?

While no wallet is 100% immune to hacking, Trust Wallet’s security architecture makes direct hacking extremely difficult. The most common security breaches occur due to user errors such as sharing recovery phrases, falling for phishing scams, or installing fake wallet apps. By following security best practices—using official downloads, never sharing your recovery phrase, and enabling biometric authentication—you can significantly reduce the risk of unauthorized access.

How do I restore a lost Trust Wallet?

If you lose access to your Trust Wallet (e.g., lost phone or uninstalled app), you can restore it using your 12-word recovery phrase:

  1. Install Trust Wallet on your new device
  2. Select “I already have a wallet” during setup
  3. Choose “Recovery phrase”
  4. Enter your 12-word phrase in the correct order
  5. Set a new password

Your wallet and assets will be restored based on the blockchain records. Note that without your recovery phrase, your funds cannot be recovered.

Is Trust Wallet support legitimate?

Official Trust Wallet support is only available through their support portal and verified social media channels. Trust Wallet will never contact you directly via email, phone, or direct message unless you’ve initiated a support ticket. They will never ask for your recovery phrase, private keys, or passwords. Be extremely cautious of anyone claiming to be Trust Wallet support, especially if they request sensitive information or direct you to external websites.

Trust Wallet Pros and Cons: The Complete Picture

After thoroughly examining Trust Wallet’s features, security, and user experience, let’s summarize the key advantages and limitations to help you make an informed decision.

Trust Wallet Pros

  • Non-custodial wallet giving you full control over your private keys
  • Supports 10M+ tokens across 100+ blockchains
  • User-friendly interface suitable for beginners and experienced users
  • Built-in DEX with 1M+ trading pairs
  • Staking options for 20+ cryptocurrencies
  • Comprehensive NFT support
  • Integrated Web3 browser for dApp access
  • Free to download and use
  • Regular security audits and open-source code
  • Strong biometric security options
  • Available on mobile and as browser extension

Trust Wallet Cons

  • No desktop application (browser extension only)
  • Customer support can be slow during peak times
  • No two-factor authentication option
  • Additional 1% fee on fiat purchases (unless holding TWT tokens)
  • Mobile wallet inherently less secure than hardware wallets
  • Limited advanced features for power users
  • Occasional delays in adding support for new tokens
  • No direct integration with tax reporting software
Trust Wallet being used on a smartphone next to a hardware wallet for comparison

Final Verdict: Is Trust Wallet Legit?

After our comprehensive analysis, we can confidently answer the question: Yes, Trust Wallet is legitimate for most users; just guard your seed phrase. With its robust security features, extensive asset support, and user-friendly interface, Trust Wallet has established itself as a reliable solution for managing cryptocurrencies and interacting with decentralized applications.

The wallet’s non-custodial nature ensures that you maintain full control over your private keys and digital assets, while its open-source codebase and regular security audits demonstrate a commitment to transparency and security. The acquisition by Binance in 2018 has provided additional resources and stability without compromising the wallet’s independence.

Trust Wallet’s impressive ⭐4.7/5 rating from over 10 million users reflects its strong performance and reliability in the cryptocurrency ecosystem. While no wallet is perfect—and Trust Wallet does have limitations like any software—it offers a balanced combination of security, functionality, and ease of use that makes it suitable for both beginners and experienced crypto enthusiasts.

For optimal security, remember that Trust Wallet is a hot wallet connected to the internet. Consider using it in conjunction with a hardware wallet for large holdings, and always follow security best practices to protect your assets.

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